Privacy Policy

Last Updated: April 30, 2026

Grand Oasis Event Venue (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. INFORMATION WE COLLECT

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
– Make a booking or reservation
– Contact us via email or phone
– Subscribe to our newsletter
– Fill out forms on our website

This information may include:
– Name
– Email address
– Phone number
– Mailing address
– Payment information
– Event details and preferences

1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
– IP address
– Browser type and version
– Device information
– Pages visited and time spent
– Referring website addresses
– Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
– Process and manage your venue bookings
– Communicate with you about your event
– Send confirmations, invoices, and updates
– Provide customer support
– Improve our services and website functionality
– Send promotional materials and newsletters (with your consent)
– Comply with legal obligations
– Prevent fraud and enhance security

3. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

3.1 Service Providers
Third-party vendors who assist us in operating our business, such as:
– Payment processors
– Email service providers
– Website hosting providers
– Analytics services

3.2 Business Partners
Approved vendors and partners who provide services for your event (with your consent).

3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:
– Remember your preferences
– Analyze website traffic and usage
– Improve user experience
– Provide targeted content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. YOUR RIGHTS

You have the right to:
– Access your personal information
– Request correction of inaccurate data
– Request deletion of your data
– Withdraw consent for marketing communications
– Object to processing of your information
– Request data portability

To exercise these rights, please contact us at info@grandoasisvenue.com.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. MARKETING COMMUNICATIONS

With your consent, we may send you promotional emails about our services, special offers, and events. You can opt out at any time by:
– Clicking the “unsubscribe” link in our emails
– Contacting us at info@grandoasisvenue.com
– Updating your preferences in your account settings

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Grand Oasis Event Venue
Email: info@grandoasisvenue.com

We will respond to your inquiry within a reasonable timeframe.

14. CONSENT

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

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